Things that make you a better human and a sharper marketer.
Rise of the Humans: How the Robots are Making Your Creativity More Valuable
AI can now write, design, compose, and edit. It can do it quickly, accurately and best of all, cheaply. So, if a machine can spit out content in seconds, what does that mean for you and me?
Here's the thing: Yes, AI raises the floor. But it does not raise the CEILING. As always, the upper bounds of human creativity are limitless. This means that in a world of cookie-cutter content, your choices, judgment, taste, risks, and decisions matter more than ever. They are more valuable than ever. But only if we continue to push ourselves -- and our clients -- to be more human.
This session explores how creative value is shifting away from volume and toward discernment — deciding what is worth saying, what is true, and what will move people. Using examples from politics, marketing, communications, arts, and culture, the session reflects the real pressures people face right now and offers practical ways to protect and unlock our creative confidence in day-to-day work. Drawing on experience working behind the scenes with people like Mark Carney and others, Lloyd talks about what can happen when we take creativity seriously again. You'll leave re-energized, more sure of your value, and excited to make braver, more intentional creative choices.
The Visible Leader: How Marketing & Agency Leaders Build Presence Without Being Everywhere
In marketing, advertising, and communications, visibility matters. Not just for brands, but for the people leading them. Today’s senior leaders are increasingly expected to have a point of view, a presence, and a voice that extends beyond internal meetings and client calls. But many are still asking the same questions: What should I be known for? Where should I show up? How much does my online presence actually matter? And how do I do this without turning it into another full-time job?In this session, Daniel Francavilla shares a practical framework for how leaders in marketing, advertising, PR, and agency environments can build a clearer presence both online and offline. The session will explore how thought leadership supports trust, reputation, business development, recruiting, and industry relevance — while helping leaders decide where to focus, what to say, and how to show up in a way that feels strategic and sustainable. Attendees will leave with a clearer sense of how to position themselves, how leader visibility connects to brand and business outcomes, and how to build presence without trying to be everywhere at once.
Truth Isn’t Trending: Disinformation, Misinformation, and the Fight for Trust
Speaker: Julia Oosterman and Ashalea Stone
In an era defined by algorithmic amplification, generative AI, and declining trust, misinformation and disinformation are no longer fringe risks — they are core business, reputational, and ethical challenges. This session explores how false and deliberately misleading information spreads, why it works so well, and what it means for brands, marketers, and communicators who now operate at the centre of the information ecosystem.
Drawing on global research and real‑world case studies — from public health and elections to corporate reputation and brand adjacency — this talk unpacks the difference between misinformation and disinformation, examines their growing prevalence, and highlights the tangible consequences for organizations that underestimate their impact. Attendees will learn how market incentives, digital advertising systems, and social platforms can unintentionally reward harmful content, and why traditional “fast response” communications models are no longer sufficient.
Most importantly, this session makes the case that ethical marketing is no longer optional. It is a strategic and moral imperative. Participants will leave with practical insights on how marketers can slow the spread of falsehoods, build internal resilience, make more responsible media and messaging decisions, and protect trust — not just in their brands, but in the broader public discourse they help shape.
Hosted by the City of Toronto’s Julia Oosterman – Chief Communications Officer and Ashalea Stone, Senior Digital Content Advisor.
Rebrand, Refresh, Reinforce: A practical framework for brand transformation
Every brand eventually reaches a crossroad: a clear sense of purpose and an agreed-upon vision for the organization act as North Stars for decision-making. When your brand’s core essence, the authentic truth of what you stand for, meets a well-defined future-state vision, you can more confidently decide whether to evolve, overhaul, or double down on what’s already working.
In this session, you’ll explore the decision-making framework behind rebranding, refreshing, versus reinforcing your existing brand, guided by your brand’s essence and organizational vision. Learn how to translate vision into brand strategy, so you can chart your next move with conviction and clarity.
• You’ll gain tools to assess what your brand truly needs, and to distinguish where visual branding decisions help accelerate growth from where they may hold you back, always anchored in your core purpose and strategic direction.
You’ll walk away with:
A practical framework for deciding if it’s time to rebrand, refresh, or refine—rooted in your brand’s essence and organizational vision
Real examples of what successful brand evolution can look like (without burning everything down)
Key signals that your brand might be misaligned with your audience or market—and how to realign with your core purpose.
This is Culturally (In) Appropriate: Black Influence in Advertising
From visual aesthetics to the language of cool, Black culture has shaped global advertising in profound ways—building billion-dollar brand identities while often being systematically erased from the narrative. This talk examines that paradox. We'll trace pivotal moments in advertising history where Black creativity led innovation, analyze iconic campaigns, and engage in critical discussions around representation, ownership, and equity. Designed for creatives, strategists, and industry professionals committed to moving the conversation and industry forward with authenticity, accountability, and action.
Get to the “Why”: Social Values + Empathy Mapping for Smarter Marketing
Speaker: Michele Cunningham and Susan Seto
What if you could better understand your audience by seeing the world the way they do? In this interactive session, Michele Cunningham will lead a hands on empathy mapping exercise powered by Social Values, helping you step into the shoes of your audiences and get to the why behind their choices. Together, we’ll bring audiences to life by surfacing what motivates them, what holds them back, and where unmet needs show up. This mini workshop is ideal for marketers who want to move beyond demographics, uncover new opportunities, and spark more human centric thinking. Think less “target audience” and more “actual humans.”